I’m a big fan of Starship Troopers. Before you run away screaming please note that I mean I’m a big fan of the 1959 book by Robert A. Heinlein and only a regular level fan of the 1997 Paul Verhoeven movie. Heinlein wrote science fiction about the nature of government and the role of the people in society. In a later novel he stipulated the things that a human should be able to do and one part of the quote always interested me, to paraphrase Heinlein: a person should be able to “…take orders, give orders, cooperate, and act alone” when necessary. Sound advice, especially the giving and taking orders part, and doubly so when it comes to project management.
Project Management, on the scale that business managers are really considering when they talk about it, is radically different from IT Support as the nature of the projects under consideration moves to a different level.
Ask a senior manager in an Irish SME about project management as it relates to IT and they are unlikely to think about server upgrades or even moving from one version of an email system to another. What this term is more likely to conjure up is images of a suit-wearing professional organising large-scale projects; for the SME this would mean projects like Finance, ERP, and CRM system implementations.
Project Manager: A suit-wearing professional who organises large projects, drinks coffee, updates Facebook